ISSN 1002-1027  CN 11-2952/G2

大学图书馆学报 ›› 2016, Vol. 34 ›› Issue (6): 43-50.

• 服务创新 • 上一篇    下一篇



  1. 上海交通大学图书馆,上海200240
  • 收稿日期:2016-09-19 出版日期:2017-09-21 发布日期:2017-09-21
  • 作者简介:通讯作者:潘卫,ORCID:0000-0003-3959-5817,

Product Oriented Intelligence Service to Support the Scientific Research Management and Decision Making in Universities

  • Received:2016-09-19 Online:2017-09-21 Published:2017-09-21

摘要: 情报分析服务可以有力支撑管理与决策,能够显性提高图书馆对学校的贡献度和影响力,已成为当前国内高校图书馆服务转型与深化发展的重要方向之一。文章以上海交通大学图书馆持续推进的产品化情报服务为例,从实践角度探讨高校图书馆情报分析服务的可持续发展策略,包括开拓与稳定宏观管理决策层、中微观院系和科研团队层以及社会层面对情报分析服务的需求、与之相匹配的产品布局以及需要积极建设的配套机制。重点对比竞争力分析、领域态势分析和知识产权服务三类产品的特点、实施与完善路径,为形成可支撑不同层面决策需求的产品体系提供参考。

Abstract: To support the research management and decision-ma contribution and influence to the university, intelligence service has king in order to improve the libraries become one of the most important di rections in current domestic academic library service transformation and development. The article intro duces the product oriented intelligence service of Shanghai Jiao Tong University Library, discusses the sus- tainable development strategies of academic libraries' intelligence service, including exploring demand from management decision-making level, departments level, research teams level and social dimensions, matc- hing the needs with product layout, as well as supporting practice mechanism. The paper also focuses on characteristics, implementation and improvement paths of three kinds of service products: competitiveness analysis, field development trend analysis, intellectual property service, which could be helpful for building the service product system supporting for different levels' decision-making needs.


  • G35